Terms & conditions
This page states the terms and conditions under which you use the Crucial website. Any use of this website means that you agree to them. If you do not agree with these terms and conditions then you are not authourised to use this website.
Registered Business Address
NJD Enterprises Ltd
49 Lady Charlotte Road, Hampton Hargate, Peterborough, PE7 8AE
Trading Address
Crucial
Unit 7 Knights Yard, Gaol Street, Oakham, Rutland, LE15 6AQ
Vat Number 899810066
Company Number 05906989
Registered in England & Wales.
Tel: 01572 724255
We aim to be as helpful as possible at Crucial so if you have any problems please let us know by using our contact us form.
Sizes are approx measurement, please check with us if you are unsure before purchasing any products.
If you are not 100% happy with your purchase you may return it to us at your own cost by A SIGNED FOR POST SERVICE within 14 days providing you notify us by using our contact us form and stating your order number. Upon us receiving your returned goods we shall refund you for those goods provided that they are in their original, brand new, unused, re-sellable condition. Please note that for unwanted/unsuitable items any shipping charges for your original order are not refundable.
PLEASE NOTE: All discounted sales are final. Items that are reduced are reduced to clear and are therefore not returnable unless faulty or damaged.
If your goods do not reach you in good condition you must notify us within 2 days of the receipt of your goods by using our contact us form. We will then arrange with you either a refund or exchange for the affected goods provided that they have not been opened or tampered with in any way.
If you believe your goods may be faulty you must notify us within 14 days of the receipt of your goods by using our contact us form. We will then arrange with you either a refund or exchange for the affected goods.
Refunds or exchanges will only be given after the goods have been returned to us and we can confirm upon inspection that the goods are not damaged or faulty.
All designs, photos and copy on this site remains the property of the owners and may not be reproduced in any way.
Prices are as stated on the website and are subject to change at any time without notice.
Crucial is unable to provide any warranties in relation to the goods provided over and above its statutory obligation to provide goods of satisfactory quality in accordance with the Sale of Goods Act 1979 as amended by the Sale and Supply of Goods Act 1994.
Crucial will use all reasonable endeavours to ensure that the website does not have any problems and that the goods displayed are available. However it cannot guarantee the availability of the website or that any goods on the site are in stock or available. In the event that your ordered items are out of stock we will notify you as soon as we can.
All the information you provide to Crucial is strictly private and confidential. According to the data protection act we will treat all such information including name, address and email in the strictest of confidence. Customer information will not be disclosed to or shared with any persons outside of Crucial.
Please note that Crucial reserve the right to cancel any orders placed as it sees fit. Crucial will notify by email immediately of any such cancellation. A customer may apply to cancel any transaction before the item is dispatched.